Q. Is your Lobby Open?
A. No, our lobby is no longer open to the public.
Q. HOW do I order flowers TO GO or PICK UP?
A. If you are in the parking lot scan the QR code, that will take you to a menu of items we have ready to go or can be made in ten minutes or less. We will then bring the flowers out to your car.
ab. Visit our website 24/7 and select which arrangement you’d like, follow the steps to checkout and select your desired pick up date and time frame.
ac. For flowers NOT in a vase or container look for WRAPPED options. You can always call us if you need assistance (512)447-3577
Q. I’m HERE to PICK UP my order?
A. TEXT US (512) 552-8738, Type what Parking Space # you are in and your FIRST and LAST NAME
Q. What does AS SHOWN, FUNKY, SWANKY, POSH mean?
A. Those are our clever way to describe UPGRADES. As Shown is the size of the arrangement you see pictured on the website. Funky is a deluxe version and so on. More money means More flowers. Once you get into the Swanky and Posh options the size of the vase is also upgraded to accommodate the increase in flowers and greens.
Q. What are your current available flowers, if I can’t come in to see them?
A. We update our website and To Go menu DAILY. As we sell out of flowers throughout the week we remove arrangements until we get new inventory in stock.
Q. Are your flowers fresh?
A. Yes. We get new shipments of flowers several times a week. The biggest delivery of fresh inventory arrives Monday morning, we then order more as needed throughout the week.
ab. When the flowers arrive we process them immediately. That means each stem gets a fresh cut and they are put into warm water that has been treated with floral food. We let them drink for a couple of hours and then they are placed and kept in a floral cooler that is at 50 degrees.
Q. What if I need to order flowers for delivery?
A. You may order flowers for delivery 24/7 on our website. Choose an item you like, click on the picture to be taken to a detailed item description page, choose your upgrade option (if desired), ADD TO CART. The system will walk you through the process. IF you do not see a specific date listed, we do not have any more availability for that date. You can always call us if you need assistance (512)447-3577
Q. Do you offer SAME DAY Delivery?
A. We sure do, within a specific time window and zip code delivery range. More info can be found HERE.
Q. I have questions about your delivery policies.
A. Sure thing, check out our Delivery and Pick Up policy page. If that doesn’t answer your question give us call or send us an email.
Q. The delivery address is in Austin, why don’t you go there?
A. We are a smaller shop and to keep costs as affordable as we can, we only have two drivers on regular delivery rotation. Although an address is in Austin, the zip code could easily be 20+ miles away from our shop. Those types of deliveries, depending on the time of day, can take over an hour to get too. We are always happy to recommend some of the other fine florists in the city, that are closer to your requested delivery address. Just give us a call! There is plenty of flower love for all.
Q. The delivery address is just down the street. Why do I have to pay a delivery charge and you can’t guarantee an exact time?
A. We have two drivers on staff that assist in delivery rotation each day. Although the address may be just down the street, they have other orders on their roster that also have to be delivered in a timely manner. The delivery charge pays for their wonderful service.
ab. We have successfully maintained our delivery runs of 9am-1pm and 1pm-4pm for 30 years. We are always happy to try our best to accommodate a specific time but cannot guarantee it. The best option is to order plenty of time in advance so we can make necessary adjustments.
Q. Who did I just speak to?
A. We have a dedicated staff that has been with the shop for many years. Occasionally designers-in-training will pass through our doors but our ride or die has stayed the same. Check us out HERE
Q. What are your store hours and what does your shop do?
A. Our hours did fluctuate after Covid hit, for current availability and a little bit more Info check out our ABOUT US page.
Page Update 4/2022